How does it work?
- If your model is in stock locally, you can buy it online and pick it up at your Fuji retailer within one to two days.
- If the bike is not available locally, we’ll ship it to the participating shop and they’ll build it for you. The process generally takes 7-10 business days.
Is Assembly Free?
Yes, assembly is free!
Can I have the bike shipped to my home
Yes
How will I know when it’s ready to go?
- If the bike is in stock locally, you’ll receive an email when it’s ready to be picked up. If it is already built at the shop you should be notified in one to two days, if it needs to be built allow at least three business days
- If we’re shipping it to your dealer, you’ll receive an email when it ships from our warehouse and a second email when the bike is built and ready for pick up
How do I pay?
We accept Visa, MasterCard, American Express, Discover and Apple Pay.
Can I pay in-store for an online purchase?
No, the entire transaction takes place online for a streamlined process.
When will my purchase be charged to me
The amount is charged upon online checkout.
Are online orders safe?
Definitely! Your safety on and off the bike is always our top priority! We use the latest in electronic fraud protection, so your order is secure. Neither Fuji or the local Fuji dealer will store your credit information.
What will I need to show to pick up my bike?
You’ll need a photo ID and a copy of your purchase order.
Is my order confirmation email considered an official receipt?
Yes
What if I want to return my bike?
The bike must be in brand new condition and never ridden to return it. The dealer that you picked the bike up from can process the return for you.